Privacy policy

Who We Are

Welcome to Maisonoir – a fashion brand dedicated to offering exclusive, high-quality pieces at the best possible value. At Maisonoir, we believe that style, exclusivity, and affordability should coexist. Our collections are curated with a focus on modern trends, premium materials, and timeless aesthetics, designed for individuals who value elegance and distinction.

Our website address is: https://maisonoir.com

Cookies

When you interact with our website, cookies may be stored in your browser to enhance your user experience. Cookies are small data files that help us understand how users interact with our site and improve our content, layout, and services accordingly.

  • Comment Cookies: If you leave a comment, you may opt-in to saving your name, email address, and website in cookies. This is for your convenience so that you don’t have to fill in your details again. These cookies are stored for one year.

  • Login Cookies: When accessing the login page, we set a temporary cookie to check if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. Upon logging in, cookies will store your login information (for 2 days) and screen preferences (for 1 year). If you select "Remember Me," login data persists for 2 weeks. These cookies are removed when you log out.

  • Publishing Cookies: If you publish or edit an article, a cookie containing the article ID will be stored. This cookie includes no personal data and expires after one day.

We also use performance cookies to analyze traffic and usage patterns, helping us optimize site functionality.

Embedded Content

Articles and other pages on this website may include embedded content (e.g., videos, images, articles, product previews, etc.) from external websites. Such content behaves in the same way as if the visitor has accessed the external website directly.

These third-party websites may collect data about you, use cookies, embed third-party tracking technologies, and monitor your interactions with the embedded content—especially if you have an account and are logged into those websites. We are not responsible for the privacy practices or content of these external sites.

Data Sharing

We only share your data under strictly defined circumstances:

  • If you request a password reset, your IP address will be included in the reset email for security verification.

  • We may share anonymized data with service providers for analytical purposes, ensuring no personally identifiable information is disclosed.

  • We do not sell or disclose your personal data to third parties for commercial purposes without your explicit consent.

Our data processors are bound by confidentiality agreements and data protection regulations.

Data Retention

We retain personal data only as long as necessary for legitimate business or legal purposes:

  • Comments: Comments and their metadata are retained indefinitely to identify follow-ups and prevent spam.

  • User Accounts: For registered users, we store the personal information provided in user profiles. Users can view, edit, or delete their information anytime (except usernames). Administrators can also access and manage this data.

  • Order History: Information related to transactions, such as order history and shipping addresses, may be retained for tax, warranty, and customer service purposes.

Your Rights

As a user, you have full control over your personal data. Under applicable laws, you have the right to:

  • Request an export of the personal data we hold about you.

  • Request correction of incorrect or outdated data.

  • Request deletion of your data, except for records we are required to keep by law.

  • Object to certain processing activities.

  • Withdraw consent at any time where processing is based on your consent.

To exercise any of these rights, please contact us at our support email: infomaisonoir@gmail.com

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service. Additionally, to improve user experience and maintain site security, we may use third-party services for fraud prevention, analytics, and customer support.

We are based in Building A1, Dubai Digital Park, Dubai Silicon Oasis, United Arab Emirates. Our company complies with local and international data protection regulations and is committed to protecting your privacy.

All data transfers are conducted securely and in accordance with applicable privacy regulations, including the UAE Data Protection Law and, where applicable, the GDPR.